Everything a frontline team needs, nothing a procurement committee does.
OpsFluency is built for the manager who needs results next shift, not after a six-month rollout. Every feature below was drawn from a real warehouse problem, not a pitch deck.
Upload any doc. Claude rewrites it into clean Markdown.
Your existing procedures probably live in PDFs, Word docs, or a text file nobody can find. Drop them in. Claude Sonnet reads the original, preserves the structure and warnings, and produces clean bilingual-ready Markdown.
- Accepts PDF, DOCX, and TXT out of the box.
- Preserves numbered steps, tables, and safety callouts.
- No template required. Your doc, your structure.
Define site-specific terms once. They translate correctly forever.
Every warehouse has terms generic translators mangle. Dock door 7, PIT cert, the particular name you give a station. The glossary catches them on import and holds you to the translation you approved, across every future SOP.
- AI flags terms it isn't sure about instead of guessing.
- Injected into every translation call so Spanish stays consistent.
- Shared across your whole team and every new SOP.
English and Spanish, approved by you, served instantly.
Google Cloud Translation does the heavy lifting with your glossary as context. You review the Spanish once before publish. Workers see both versions on the same SOP and can toggle without leaving the page.
- Translation runs on publish, not on every page load.
- Manager approval is a hard gate before going live.
- English edits flag the Spanish for re-review automatically.
One permanent QR per procedure. Print it once. Mount it and move on.
QR codes never change after generation. Update the SOP, edit the Spanish, re-review after an audit, the QR still works and always points to the live version. No re-printing, no mid-shift scavenger hunts.
- Letter-size printable layout with logo, header, and phone number.
- Live preview with size controls while you design the print sheet.
- Archive a procedure and the QR returns a friendly out-of-service page.
No app store. No passwords. Works when the wifi doesn't.
Workers tap a magic link once and they're in. The last 20 SOPs they viewed stay cached on the device, so when the warehouse wifi drops to one bar they're still reading the right procedure in the right language.
- Magic-link sign-in via email or text. No passwords ever.
- Service worker caches recent SOPs and announcements for offline use.
- Add to Home Screen prompt turns it into a one-tap app.
Pair a TV in 30 seconds. Departmental updates play on the floor.
Plug a browser into any display, pair it from your dashboard via QR, and the monitor serves content scoped to that department automatically. Runs for months without intervention. Heartbeat indicator in the footer so you know it's alive.
- QR pairing, no login on the TV itself.
- Auto-refresh built in. No kiosk mode hacks required.
- Signed HttpOnly cookie scopes content to one department.
HR policies, contacts, and a direct line to the right human.
Workers already scan QR codes to read SOPs. The HR department shows up the same way. Policies on the left, contacts on the right, and a chat thread that lets a worker ask a payroll question without leaving the floor.
- Onboarding, PTO, and benefits SOPs alongside the rest of your content.
- Contact cards with name, title, phone, and email.
- One-to-one chat threads scoped to the worker and the HR rep.
See who scanned what, when, and in which language.
Every scan is logged. Roll it up by SOP, by worker, by department, by language. Spot procedures nobody is reading, workers who need follow-up, shifts where a new hire got stuck on the same step twice.
- Per-SOP scan counts with English vs Spanish breakdown.
- Worker-level activity timeline (privacy-scoped to managers only).
- Daily and weekly rollups exportable as CSV.
Every SOP, worker, announcement, and monitor in one view.
Status lifecycle is visible at a glance. Published, pending translation, pending terms, draft. You always know where everything is and what needs your attention next.
- SOP list with status pills and last-updated timestamps.
- Worker roster with preferred language and last-active column.
- Announcement composer with department targeting.
See what it costs to put all of this on your floor.
Flat rate, no per-user fees. Most managers expense it without approval.